Frequently asked questions
Who is the consult intended for?
For licensed physicians and practitioners in aesthetic medicine who would like a peer second opinion after a treatment – for example in the case of nodules, late-onset swelling, asymmetry, suspected infection, or for follow-up care after a vascular event.
Is this remote medical treatment?
No. It is a peer consultation among physicians. It supports your decision but does not replace your own medical assessment and responsibility for treatment.
How quickly will I receive a reply?
Usually within 24–48 hours. The consult is not an emergency service: in an acute emergency, act immediately according to your emergency protocol and contact a hospital or the emergency number 112. The consult then helps with classifying the situation and with the further course of action.
How is data protection handled?
Please submit cases in anonymised form only. Patient photos only with the patient's consent. Transmission takes place securely within your MEDEMIE® account.
What counts as one case?
One assessment relating to one patient. Follow-up questions on the same case are included within 14 days – by e-mail to info@medemie.de.
How long is my credit valid?
Purchased credit is valid for three years from purchase and can be redeemed case by case during this period.
What does “first case included” mean?
If you book a hands-on workshop or the “Complication management” course, one case is included for six months. The credit appears automatically in your account under “My complication cases”.
What is the practice package?
Ten cases as credit on one account – intended for practices in which several physicians provide treatment. The cases are submitted via this account.
Who assesses my case?
Dr. medic Ancuta Hutuleac, founder of the MEDEMIE® Academy and of the practice I ME MINE Ästhetik in Düsseldorf, personally.
